September 25, 2022

Digital Solutions are Taking Know Your Patients (KYP) To New Heights

Mature woman talk with her doctor about health in clinic

The medical care sector is completely getting digital and providing video visits to patients. While in one it is bringing convenience and advancements, it is also raising other concerns. Healthcare centers are facing a damaging rise of more than 4400 data breaches over the years. This is making patient assistance somewhat challenging for hospitals, pharmacies, and other subsidiaries. 

Criminal attempts such as medical identity theft and illegitimate use of information cause fatal consequences. This is why healthcare providers need to ensure that they have authentic patient verification checks in place. This is to mitigate the chances of cyberattacks and fraudulent claims. The blog covers ways in which identifying patient solutions enhance the medicare sector’s processes. 

Online Patient Identity Verification – Innovative Ways to Combat Fraud

Data breaches, medical identity fraud, false insurance claims, transaction hacks, and other such attempts violate the privacy of patients. As the healthcare sector is progressing towards digitization and bringing in innovative ways to assist patients, fraudsters are opting for activities otherwise. They commit identity fraud to reap legit benefits and escape the patient verification checks.  

Therefore, medicare providers and all of their subsidiaries should accurately vet and verify patients. This way they can validate the identity claim of patients while mapping the right treatments for them. For this, identifying patient solutions are providing numerous benefits to the healthcare sector, such as:

  • Remote patient onboarding
  • Shifting physical medical assistance to telemedicine
  • Minimizes the need for patient identification at every visit
  • Restrict minors from committing prescription fraud
  • Helps pharmaceutical sell medicines to appropriate customers 
  • Protects reputation 

Moving on, the healthcare providers need to employ effective know your patient solutions to address all raising fraudulent concerns. The AI-powered patient identity verification is providing medicare centers with robust mechanisms. These help hospitals, pharmacies, laboratories, and other such affiliates to address the fraudulent concerns in real-time. 

They further hold great promise to provide smarter, cost-effective, and more authentic methods for patient onboarding. The next section puts light on the transformations that digital patient verification solutions are bringing. 

Document Validation to Prevent Fraud

When there are compromises on healthcare sectors’ security, they not only lead to financial fallout but also increase the chances of fraudulent attempts. Imposters use Personally Identifiable Information (PII) of patients to schedule digital checkups or buy medicines online. They further commit false insurance claims that help them pay for their expensive treatments. 

Medicare providers need to identify patients prior to giving any assistance. Otherwise, they will not only fall victim to fatal consequences but also face hefty non-compliance fines. The digital solutions extract data from documents using OCR and its top-notch tools and then validate them. The documents platforms so far ask for include ID cards, medical case histories, payment types, insurance details, and others.  

Real-Time Verification to Counter Identity Theft

Considering the risks digitization is raising, regulatory authorities are enforcing strict regulations. This is to ensure healthcare providers are performing authentic patient verification while shielding their records. 

Therefore, medicare providers need to incorporate effective mechanisms to ensure they restrict imposters’ access. The AI-powered identifying patient solutions provide checks like real-time verification that validates the identity claim. In this process, the systems ask the patients to upload real-time pictures or schedule video calls for facial verification. 

Liveness Detection for Legit Onboarding

Since remote patient onboarding took over, it has become mandatory for healthcare centers to perform liveness detection. The online know your patient solutions help medicare providers to ensure the patient is present behind the screen. 

The AI-driven solutions analyze backgrounds, objects, colors, and other such traits. This way the medicare sector can cut down the chances of human errors while streamlining the patient identity verification.

Age Verification for Minors’ Protection

Moving on, age verification is equally crucial for hospitals and pharmacies. Minors are getting sophisticated and use fake prescriptions to buy restricted drugs. The reign of e-pharmacies has very much made minors’ access easier. This calls for pharmacies and healthcare providers to perform patient age verification prior to prescribing any medication. 

Similarly, e-stores should perform ID verification for pharmacies to ensure the buyers satisfy the age limits. The digital solutions to verify patient identity are streamlining the pharmacies’ operations by providing accuracy. This ultimately prevents reputational damages.

It all Adds to

Keeping the rise in medical fraud, it is becoming necessary for the medicare sector to integrate robust patient verification solutions. This will help them address identity theft, false claims, data breaches, and other such attempts. The AI-powered patient identity verification services not only automate the onboarding process but also ensure that the right ones are getting the treatment. Hence, digital solutions to verify patient identity are becoming a must-have for healthcare centers. 

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